Returns & Cancellations
If you are not entirely satisfied with your purchase, please contact us as soon as possible so that it may be dealt with promptly. Faulty items may be subject to a refund, repair or replacement. Any refunds will be issued in the same method of payment as the original payment. You will need to show us proof of purchase before we consider a refund, repair or replacement, and we can only accept returns from the individual who originally purchased an item. Some items we sell may be subject to settlement over time; this is not considered to be a fault.
Re-Stocking and Delivery Fees:
All returned items are subject to a 15% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling that you paid on an order once an item has been delivered, even if the merchandise is returned to our premises.
We will not refund items under the following circumstances:
- When an item has been sold “as seen” or where there is a known fault which was pointed out at the time of sale.
- When an item has been damaged by you or your agent whilst attempting a repair.
- When you have changed your mind about an item that you have accepted.
- When an item has been custom-made to your specification.
Merchandise that is worn, damaged, or altered will not be accepted for return or exchange.
If you would like to cancel or change an order which is being delivered by our vehicles, please contact us as soon as possible. We will do everything we can to accommodate your request. Please note: once your order has shipped, you will receive a full refund for the value of the merchandise only (including applicable tax). Shipping and handling will not be refunded.